Job Details

Job Location:
Contract Type:
Full time
Job category:
Customer Support

Company Details

Company industry:
Company Type:
Employer (Private Sector)
No. of Employees:

Preferred Candidate

Professional Skills

Language Skills

Job Description

  • To ensure the most effective and efficiency on complaint handling.
  • To maintain sales order on time delivery and coordination with all cross functions for timely delivery.
  • To build productive communication with customers and to determine the specific problem must be escalated to which cross function within timely manners.
  • To liaise with other cross functions, in order to keep them inform and involved in creating solutions to problems.
  • Be available for working as shift rotation and to fulfil order from the customer during the none operation period of call centre.

Position Requirements

  • Bachelor degree of Business administrator in people management
  • Senior level of handling customer experience and coordination skill.
  • Customer oriented mind
  • Verbal communication skill
  • Fast initiative and action on problem solving
  • Proficient in Microsoft Office (Outlook, Word, Excel and Power Point), Adobe Acrobat and Social Media web platforms;
  • Good planning & organizing skills

About the Company

CMIC is a joint venture between Cambodia and International company under name Chip Mong Insee Cement Corporation (CMIC).

Our Business is to build the plant and produce cement brand name INSEE.

If you are dynamic, ambitious, motivated, working smart with an efficiency and effectiveness by challenges, we would like to hear from you! 

Become a part of our team and you will be one of the “most modern state of the art cement plant in Cambodia”.

We offer great careers and learning opportunities, plus competitive benefits.

  • Please send your CV to: [email protected]
  • Only short-listed candidates will be contacted.
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