o After sales service
- Cooperate with construction and finance department to follow up the construction progress and hand over process, update customer data
- Manage M&E team to keep all street lighting working properly and solve electricity issues that may happen to all residents
o Fee collection
- Set up city management service working system to collect service fee from all residents
- Manage administrative team to issue/deliver invoice, all fees collection and all department reports related to income and expenses
- Monitor income and expenditure for department operational
o Maintain customer relationship
- Set up the complaint handling system (Customer service) to meet customer satisfaction
- Strengthen customer relationship, manage customer account, after sales service and develop management strategy.
- Manage the Maintenance and customer service team to make sure all the customer needs or complaints are solved with customers satisfactory level
- Strengthen customer relationship, manage customer account and after sales service
o Property Care and Maintenance
- Set up the Borey Management Team of Borey Maha Sen Sok to operate and control the project
- Coordinate security in all project to keep the whole city safe and secured
- Cooperate a maintenance system to take care of all houses and villas
- Set up and manage Cleaning and Landscape team to ensure the city clean, green and fresh
- Manage to keep all street lighting working properly and solve electricity issues that may happen to all residents
- Manage to keep the whole project including public facilities and amenities in secured, safe and comfortable place to live for all residents and customers
- Manage Landscape and cleaning team to make sure the city clean, green with beautiful landscape
About the Company
Founded in Japan in 1996, Creed Group (CREED) is a real estate investment firm specializing in property development. Since our mission is offering Japan quality to emerging markets, CREED has become the biggest and number one Japanese developer in Cambodia market as well as in other countries in South East Asia region. We have been investing in the growing real estate market in Asia since 2012, and the invested amount in USD 140 million as of 2014. Due to the rapid growth of our businesses and investments, we are seeking for qualified candidates who want to build the dream career in real estate. We welcome the following positions to our team to sell our projects.
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