Job Details

City:
Phnom Penh
Job Location:
Cambodia
Contract Type:
Job category:
IT / Software
Salary:
0 - 199 USD

Company Details

Company industry:
Internet Services
Company Type:
Employer (Private Sector)
No. of Employees:
51-100

Preferred Candidate

Professional Skills

Language Skills

Job Description

  • Provide support to customer by phone
  • Troubleshooting network and internet problems as well as diagnosing and figuring out software/hardware faults
  • Deliver a high-level of customer service, which is proactive, cooperative and dependable by analyzing client complaints.
  • Working continuously on a task until completion and respond within agreed time limits to call-outs/follow ups
  • Work closely with engineer team to maintain and facilitate customers in good support
  • Other task related with technical supporting.

Position Requirements

  • At least second-year university student in field of Information Technology
  • Experience in a Network broadband LAN, WAN is preferred
  • Troubleshooting and problem resolution (both hardware and software)
  • Able to work at night and shift rotation ( if need )
  • able to perform in stressful environment or conditions
  • Good command of English
  • Discipline is a must

ថ្ងៃធ្វើការ : 6 days a week

ម៉ោងធ្វើការ : 2PM to 9 PM

Holiday : Public Holiday

About the Company

Apply by sending

  • Email to: [email protected]
  • Contact Person: Ms Eang Sereivuthea, Recruitment Officer
  • Phone: 098 800 781

Digi is the broadband services brand name of DTV STAR Co., Ltd. We provide high-quality, cutting-edge communication and entertainment technologies to home and business customers in the greater Phnom Penh area.

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