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Job Details

City:
Phnom Penh
Job Location:
Cambodia
Contract Type:
Full time
Job category:
Customer Support

Company Details

Company industry:
Banking
Company Type:
Employer (Private Sector)
No. of Employees:
101-500

Preferred Candidate

Professional Skills

Language Skills

Job Description

Are you naturally helpful? Do you care much about getting things right, and find pleasure in seeing customers satisfied & happy?

 

Edeel is your next great opportunity!

 

We are looking for great talents in customer service & support who will help us change the game of retail in Cambodia— all through our new, powerful Edeel app.

 

Share with us your CV, if you are one of those dreaming to join a company which…

  • Provides an exciting work atmosphere
  • Trains young talents
  • Strategically enhances skills
  • Brings out a leader in everyone
  • Rewards excellence, and
  • Builds the winning team

Position Requirements

We welcome:

  • Fresh graduates, or
  • Those with 1-2 years of experience in call center
  • Has excellent interpersonal & communication skills
  • Smart, confident and articulate
  • Has can-do attitude and can work under pressure
  • Proficient in microsoft applications
  • Good written and spoken english is a plus

 

Successful applicants will:

  • Obtain/verify customer information by answering/making phone calls
  • Determine eligibility by comparing customer information to requirements
  • Inform customers by explaining procedures and answering questions
  • Maintain communication equipment by reporting problems
  • Maintain and improve quality results by adhering to standards and recommending procedures
  • Update job knowledge by studying new product descriptions
  • Handle customer complaints and inquiries
  • Keep customers informed about products, services, and promotions

 

Competitive monthly salary plus other attractive benefits await!

About the Company

Edeel aims to revolutionize retail by effectively connecting merchants and consumers on mobile. It disrupts marketing and selling through a digitization platform, creating value for merchants and consumers.

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