Are you naturally helpful? Do you care much about getting things right, and find pleasure in seeing customers satisfied & happy?
Edeel is your next great opportunity!
We are looking for great talents in customer service & support who will help us change the game of retail in Cambodia— all through our new, powerful Edeel app.
Share with us your CV, if you are one of those dreaming to join a company which…
Provides an exciting work atmosphere
Trains young talents
Strategically enhances skills
Brings out a leader in everyone
Rewards excellence, and
Builds the winning team
Fresh graduates, or
Those with 1-2 years of experience in call center
Has excellent interpersonal & communication skills
Smart, confident and articulate
Has can-do attitude and can work under pressure
Proficient in microsoft applications
Good written and spoken english is a plus
Successful applicants will:
Obtain/verify customer information by answering/making phone calls
Determine eligibility by comparing customer information to requirements
Inform customers by explaining procedures and answering questions
Maintain communication equipment by reporting problems
Maintain and improve quality results by adhering to standards and recommending procedures
Update job knowledge by studying new product descriptions
Handle customer complaints and inquiries
Keep customers informed about products, services, and promotions
Competitive monthly salary plus other attractive benefits await!
About the Company
Edeel aims to revolutionize retail by effectively connecting merchants and consumers on mobile. It disrupts marketing and selling through a digitization platform, creating value for merchants and consumers.