Job Details

City:
Siem Reap
Job Location:
Cambodia
Contract Type:
Job category:
Hospitality

Company Details

Company industry:
Food / Beverage Production
Company Type:
Employer (Private Sector)
No. of Employees:
51-100

Preferred Candidate

Professional Skills

Language Skills

Job Description

The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).

 

Basic functions of the Host include:

  • Opening doors, where applicable
  • Welcoming and thanking guests
  • Answering questions - accurately and politely
  • Maintaining a clean and organized waiting area
  • Answering the phone
  • Directing guests to areas & restrooms
  • Providing security for co-workers, guests and celebrities
  • Assisting servers, bussers and managers
  • Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
  • Assuring the complete satisfaction of each and every guest
  • Creating memorable experiences
  • Entertaining guests to create “Raving Fans”

Position Requirements

  • Performing duties which require bending , reaching and standing for long periods of time
  • Maintaining a well-groomed appearance (“having a plan”)
  • Following all uniform guidelines
  • Practicing all safety & sanitation standards
  • Recycling products, where possible
  • Remaining calm in a hectic, fast-paced atmosphere
  • Demonstrating a high level of organization, attention-to-detail and a senseof-urgency
  • Displaying a positive and outwardly friendly attitude toward guests
  • Maintaining HRC’s 5 core Values and Mission Statement

About the Company

Hard Rock Cafe is an international chain of theme restaurants located in 60 countries.   Besides Siem Reap, Hard Rock Cafe plans to open a second cafe in Phnom Penh with an expected opening date in September 2017. Hard Rock Café Phnom Penh will be located in the heart of Phnom Penh Capital City, near Wat Phnom tourist attraction.  The cafe will be able to accommodate 370 guests, with a trendy and unique design allowing visitors to connect with music in an energetic and entertaining atmosphere.

HOW TO APPLY

Please contact to HR Department by: 016 24 58 88.

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