Manage incoming calls from tenants and direct them if necessary to the appropriate person/department/room.
Ensure the reception and lobby area is kept clean and tidy.
Assist Head of Concierge in updating the tenant list.
Collect money from tenants outside office hours provide receipt.
Review room availability status, bookings and special requests on a daily basis through working closely with Leasing Manager and liaise with different departments.
Work with housekeeping and maintenance departments to ensure rooms are ready to handover to tenant.
Provide warm greeting to guests
Handle guest complaints.
Handle guest enquiries. Keep up to date with local attractions, restaurant recommendations, transport, etc.
Maintain a file with essential numbers.
Supervise and assist in training new front desk staff.
Hold morning briefing and/or afternoon handover to next shift.
Ensure you are respectably dress at all times.
Provide administration support to Operation Manager/Resident Manager including receives phone calls and mail & preparation of management circulars.
Monitor/Update cleaning/maintenance contract and notify to Operation Manager / Resident Manager
Organize and maintain central filing system for Operation Manager/Resident Manager
Prepare Purchase Request for Operations Manager and Resident Manager
Prepare monthly report of general store and record power consumption
Co-ordinate/Follow up with Front Desk to ensure all assigned tasks from Operation Manager completed efficiency
Assist Front Desk to standby for emergency and heavy arrival or departure
Support administration to Front Desk
Attend daily and weekly briefing and make a report for all department concerns
Work closely with Store Keeper for monthly inventory
Help with Ad-hoc tasks when requested by Operation Manager
Bachelor Degree in related field
2-3 years of working experience in a similar position
Good interpersonal skills to interact with people at all levels
Good command of written and verbal English.
Good problem solving and decision making skill
Computer literate (MS. Office, Email, etc.) and administrative
Female is encouraged to apply
How to Apply
Hongkong Land (Mansions) Ltd provides competition salary base on your working experiences, 13th month salary, discretionary bonus, Outpatient health care package, Insurance (H&S, GPA and NSSF), and public holiday follow labor law.
Any interested candidates who can apply CV to our office in working hour or by an email: [email protected] and building A1, Street 102, Sangkat Wat Phnom, Phnom Penh. For further detail, please contact 023 963 694. For further information detail visited: www.centralmansions.com, website: www.hkland.com.
About the Company
Hongkong Land is one of Asia’s leading property investment, management and development groups with premium commercial and residential property interests across the region. The Group owns and manages some 450,000 sq. m. (five million sq. ft) of commercial space in Hong Kong that defines the heart of the Central Business District, while in Singapore it has been instrumental in the creation of the city-state’s new Central Business District at Marina Bay. The Group develops premium residential properties in a number of cities in the region, principally in China and Singapore where its subsidiary, MCL Land, is a significant developer. Hongkong Land Holdings Limited is incorporated in Bermuda. It has a premium listing on the London Stock Exchange, and secondary listings in Bermuda and Singapore. It is a member of the Jardine Matheson Group.