Job Details

City:
Phnom Penh
Job Location:
Cambodia
Contract Type:
Full time
Job category:
Hospitality

Company Details

Company industry:
Real Estate / Property
Company Type:
Employer (Private Sector)
No. of Employees:
51-100

Preferred Candidate

Professional Skills

Language Skills

Job Description

  • The ability to direct and control the activities of the Front Office, Reservations, and Guest Activities.
  • Adjustments to bills or complimentary rooms to compensate for inconvenience
  • Must ensure that all personnel are kept well informed of department objectives and policies
  • The ability to respond properly and take a supervisory role in any hotel emergency or safety situation, as well as ensure the proper control and instructions of said emergency procedures to the Rooms Division.
  • The ability to establish and maintain close working relationships with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service
  • Maintaining a professional work environment
  • Staff supervision and administrative support for Condo and Hotel
  • Provide on job training in hospitality to the staff
  • Daily report the income of Condo and Hotel
  • Manage monthly roster, daily activities and record staff attendance
  • Provide good service and hospitality to the customers
  • Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication
  • Bill payment from customers and control guests check in-out

Position Requirements

  • Bachelor Degree in Hotel and Tourism or related field.
  • Has experience in the field of Guest and Service Management in Hotel or Condominium.
  • Be able to work as team and has problem solving skill.
  • English proficiency (Excellence both speaking and writing)
  • Computer literate skill (Ms. Words, Ms. Excel, Internet & E-mail)
  • Minimum 2 year experiences with Hotel/Condominium

About the Company

Mekong View Tower is a luxury serviced apartment and condominium development with truly spectacular views over Phnom Penh city and the Mekong, Tonle Sap and Bassac Rivers.
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