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Job Details

City:
Phnom Penh
Job Location:
Cambodia
Contract Type:
Full time
Job category:
IT / Software

Company Details

Company industry:
Insurance
Company Type:
Employer (Private Sector)
No. of Employees:
501-1000

Preferred Candidate

Career level:
Experienced (non-manager)
Degree:
Bachelor's degree
Minimum years of experience:
less than 2 years

Professional Skills

Language Skills

English

Job Description

  • Diagnoses and resolves desktop hardware problems that affect system performance
  • Manage and track help desk ticketing system to ensures each ticket is documented and resolved
  • Installs, configures, troubleshoots, and maintains customers’ software and hardware
  • Troubleshoots Microsoft Office desktop product suite and other applications such as Internet services
  • Troubleshoots communication devices such as Avaya/Panasonic phones, mobile phones, and PABX

Position Requirements

  • Bachelor degree in Information Technology or related field
  • At least 1 year of relevant experience in IT Helpdesk
  • Knowledge of Windows Operating Systems and Office applications
  • Good command of English

About the Company

Prudential (Cambodia) Life Assurance PLC began operations in Cambodia in January 2013. It is the leading life insurer in Cambodia with more than USD280 million assured and 27,000 policies issued (as at 31 September 2015). One of the first life insurers in Cambodia, Prudential Cambodia is committed to raising the awareness of life insurance among the Cambodian people and helping them protect and secure their financial futures.

Prudential Cambodia is part of UK-based Prudential plc. Founded in 1848, Prudential plc is an international financial services group with significant operations in Asia, the US and the UK. It serves around 25 million insurance customers and have £505 billion of assets under management (as at 30 June 2015). Prudential plc is listed on the stock exchanges in London, Hong Kong, Singapore and New York.

 

 

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