Job Details

City:
Phnom Penh
Job Location:
Cambodia
Contract Type:
Full time
Job category:
IT / Software

Company Details

Company industry:
Telecommunications Services
Company Type:
Employer (Private Sector)
No. of Employees:
51-100

Preferred Candidate

Career level:
Entry level
Degree:
Bachelor's degree
Minimum years of experience:
No preference

Professional Skills

Language Skills

Job Description

  • Maintain good communication with customers on phone (call-in/call-out)
  • Provide right information and feedback to customers within agreed time limits
  • Go on site to support customer when needed
  • Coordinate field support to maintain and facilitate customers
  • Responsible for coordination with other service teams for incident resolution and request provisioning
  • Report to supervisor/manager on daily basis
  • Perform relevant customer support tasks

Position Requirements

  • University student​ in IT, under graduate or fresh graduate
  • Outstanding customer service and communication skills
  • Willing to work closely with customers Be able to work in shift rotation
  • Passionate about new technology
  • Good knowledge in English and computer skill
  • Good team player with strong interpersonal skills are desired qualities
  • Experience providing remote fault analysis a plus
  • Cloud ticketing system experience a plus

How to apply:  

Interested candidates can send their CVs to below address:

  • Email: [email protected]
  • Office: No. 64 ABC, St. 348, Sangkat Toul Svay Prey I, Khan Chamkar Mon, Phnom Penh
  • Phone: 023 21 55 77

 

Only shorted list candidates will be contacted for interview

About the Company

Today Communication Co., Ltd is a new and exciting Internet service provider (ISP) for homes and businesses, meeting the growing demand for data communication services in Cambodia.

We provide first-rate Internet and network solutions to large corporate entities as well as residential and SME customers. Our team of experts and extensive fiber optic network enable us to provide a superior product with the best customer service in Cambodia.

Today Communication: A professional approach to data communication services.

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