Job Details

City:
Phnom Penh
Job Location:
Cambodia
Contract Type:
Internship
Job category:
Customer Support

Company Details

Company industry:
Financial Services
Company Type:
Employer (Private Sector)
No. of Employees:
101-500

Preferred Candidate

Professional Skills

Language Skills

Job Description

  • Provide friendly and responsive customer service on the phone to both internal and external customers by using excellent customer service skills
  • Handling customer complaints or refer them to appropriate area for action
  • Accurately identifying a customer’s query and providing a quick resolution
  • Monitoring and actively managing variances from agreed performance targets, through identifying and understanding the causes and taking corrective action to minimize risk and maximize performance
  • Perform all admin tasks as requested efficiently and following processes

Position Requirements

  • University or fresh graduate students are highly encouraged
  • Good oral and written communication skills in English. Other languages are an advantage
  • Strong Customer Service skills, commitment and a desire to satisfy the customer
  • Good listening and problem solving skills
  • Dynamic, flexibility and strong commitment
  • High-level analytical skills with the ability to think laterally in an environment of change
  • Computer literate( Ms. Office & Excel)
  • Flexibility to be able to work within different work shifts (between the rosters of 7am –8pm

About the Company

WING is the safest, cheapest and fastest way to send your money within Cambodia using a mobile phone. You can also top up your phone credit on all mobile networks and pay your bills!

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